Course description

This training program is designed to provide participants with a thorough understanding of the ISO 9001:2015 Quality Management System (QMS) standard and the practical skills needed to implement it effectively within an organization. It begins with an overview of the standard’s structure, principles, and benefits, followed by a clause-by-clause breakdown of its requirements. Participants will explore key concepts such as risk-based thinking, process approach, and continual improvement, while learning how to align these with organizational goals. The training also emphasizes the importance of leadership, customer focus, and stakeholder engagement in building a robust QMS.

In addition to theoretical knowledge, the course offers hands-on guidance on conducting gap analyses, developing implementation plans, preparing documentation, and managing internal audits. Participants will learn how to establish control mechanisms, monitor performance, and conduct management reviews to ensure ongoing compliance and improvement. By the end of the training, attendees will be equipped to lead or support ISO 9001:2015 implementation projects, facilitate certification readiness, and contribute to a culture of quality and operational excellence within their organizations.

What will i learn?

• The structure and key principles of ISO 9001:2015
• Clause-by-clause interpretation of the standard
• How to conduct a gap analysis and develop an implementation roadmap
• Documentation requirements and control mechanisms
• Internal audit preparation and execution
• Certification process and maintaining compliance